Privacy & cookie policy

JB Bespoke Interiors (“we”, “us”) respects your privacy. This policy explains what information we collect when you use our website, how we use cookies and similar technologies, and the choices available to you.

Who we are

JB Bespoke Interiors is a bespoke furniture maker based in Folkestone, Kent. If you have questions about this policy or your data, please contact us via our contact page.

Information we collect

We may collect:

• Details you submit through enquiry forms (name, email, message, and related information).
• Technical data such as IP address, browser type, and pages visited when analytics cookies are enabled.
• Cookie and consent preferences stored in your browser.

How we use your information

We use personal information to:

• Respond to enquiries and arrange consultations.
• Improve our website and understand how visitors find our work (where you have consented to analytics).
• Measure marketing effectiveness (where you have consented to marketing cookies).

Cookies & similar technologies

Our site uses the following categories:

• Strictly necessary — required for core functionality, including remembering your cookie choices.
• Analytics — optional tools such as Google Analytics, Google Tag Manager, and Microsoft Clarity to understand site usage.
• Marketing — optional tools such as Meta Pixel to measure advertising and remarketing.

Non-essential cookies are only placed after you choose “Accept all” or enable the relevant categories in “Customise”. You can change your preferences at any time using Cookie settings.

Legal basis (UK & EEA visitors)

We process enquiry data on the basis of legitimate interests and steps prior to entering a contract. Analytics and marketing data are processed on the basis of your consent, which you may withdraw at any time.

Retention

Enquiry records are kept only as long as needed to handle your request and our business records. Analytics data is retained according to each provider’s default settings.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal data, and to object to certain processing. To exercise these rights, contact us via the contact page.

Third-party services

When enabled, data may be processed by providers including Google, Meta, and Microsoft under their own privacy policies. We do not sell your personal information.